Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 405290784@qq.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at 405290784@qq.com and send your item to: adacda dcada Shenzhen, 518104 广东, 中国.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: adacda dcada Shenzhen, 518104 Guangdong, China.
★ Reviews

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Absolutely perfect

The vacuum is really good. I absolutely love it and totally recommend it. Very good value for money!

Good

This hoover is very practical but the battery is not enough to vacuum the whole flat in one go

This vacuum cleaner is amazing!

Lightweight as it says,and also affordable and very useful.The quality is so much better than my old one, you can use it to clean the floor, the bed and even the ceiling since it comes with some detachable parts.you can combine them depends on where you want to clean:use the completely combined one to clean the floor, remove the bottom part and keep the tube to clean the dust on the ceiling, and the shortest one is for cleaning the bed. I’m a person who really cares about the appearance of the stuff, this one looks very beautiful and the vacuum effect is very good. The noise is tolerable at least l didn’t feel affected.It is very tinny so it doesn’t occupy too many spaces in the room which is wonderful since I didn’t have too many spaces to put a big vacuum cleaner. If you are a lazy person who doesn’t want to use a broom, trust me, you must have this to save your life. I will highly recommend this product!

Great suction

Just got it and it works great. Sounds great and is smooth. Thanks! Need to get another battery pack though.

Works great and super convenient to use.

I find myself turning to this vacuum more than my corded one. Though my corded vacuum has more suction and is better suited for whole house vacuuming, the convenience of not having to plug this in and the extreme ease of using the attachments makes vacuuming a whole lot easier. The suction is actually quite adequate and it is light enough to comfortably do a room or two. Spot vacuuming is where I really love the vac. Just grabbing it and cleaning a little mess just takes minutes. Changing to handheld and/or the attachments is quick and painless. Even changing the roller to brush or floor sweep is quick. I was able to test the floor sweep when my wife accidently dropped a sheet full of freshly baked pastries. There were crumbs everywhere and the vacuum handled it like a champ. Both the brush and sweep roller are also very easy to clean. I am really happy with the vacuum.