Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 405290784@qq.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at 405290784@qq.com and send your item to: adacda dcada Shenzhen, 518104 广东, 中国.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: adacda dcada Shenzhen, 518104 Guangdong, China.
★ Reviews

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Handy, useful stick vac and a very affordable price

We bought a Jashen V16 as a "household" Christmas gift. The reviews were good and the price was very competitive. When we unpacked it we were a little concerned about the very plastic unit. It seemed unsubstantial and, to be honest, we are not sure yet about long term durability. But we forged ahead. So far, after 3 weeks, it is working like a champ! Battery life on medium (the recommended setting) is decent - lasting a good 35-45 minutes. On high only expect 10-15 minutes. At least there is a nice visual display to let you know where you stand. It does a great job on carpets, floors and talk about handy for furniture! We have 2 cats and it handles fur as well as anything we've tried. It is honestly replacing our upright for most cleaning as it does as good or a better job.

The reason for the plastic parts is clear now - it is a weight savings. It really is quite light and easy to use. Cordless is so nice. We use it without the long "stick" attachment a lot on stairs and furniture. So why only 4 stars? Edge cleaning. Do not expect this little gem to clean right up to the baseboards. You will need to switch to the attachment for edges.

But, especially for the price, you really can't beat the V16. If you want to triple or quadruple the cost, I hear the Dyson is awesome, but seeing is I can buy several of these first, I think I'm pretty satisfied.

Surprisingly good replacement for an old Dyson

We needed a replacement for an old Dyson hand vacuum and snagged this on special through the CNN store of all places. Better than the Dyson ever was. Really couldn't be happier, regardless of how I feel about now being old enough to be so excited about a new vacuum that I write a review for it.

Promesse rispettate

La batteria fa il suo lavoro e i tempi di funzionamento e carica sono più o meno quelli specificati. Sono quindi fiducioso sulla sua durata nel tempo

Ottimo prodotto a prezzo contenuto

Ho ordinato il mio Jashen V16 poco prima di Natale su Amazon,come regalo a mia moglie. Ricevuto dopo pochi giorni con perfetto imballaggio. Utilizzato immediatamente per le pulizie di Natale. Abbiamo un cane a pelo lungo (pastore svizzero) che lascia abbondante pelo. In 40 minuti di utilizzo (durata della batteria) abbiamo pulito benissimo tutta la casa (120 mq). Ora non c'è più traccia del pelo del cane. Ottimo aspirapolvere. sarebbe utile una seconda batteria se lo si vuole utilizzare in spazi più grandi.

excellent service

I ordered a spare battery for my electric broom, fast order, fast shipping.
recommended