Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 405290784@qq.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at 405290784@qq.com and send your item to: adacda dcada Shenzhen, 518104 广东, 中国.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: adacda dcada Shenzhen, 518104 Guangdong, China.
★ Reviews

Let customers speak for us

3090 reviews
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Great so far

I've been using this vacuum for a couple weeks, and I really appreciate the good suction, the maneuverability, the low noise, and the ease in emptying out all parts of the canister. The battery lasts to vacuum our entire apartment. The mount works great too.

The best!!

So I bought a Dyson v8 animal and a jashen v18 and compared them. The jashen performed better on my hardwood and carpet and I just use a single brush for both and its perfect. Anything not picked up is moved to the edges of the floor and when I'm done vacuuming the floor I just remove the vacuum head and go over the corners and edges of the wall on the ground with the stick only. I'm so excited about the animal brush attachment hose bc I have 2 German shepherds. Honestly, I have never had a cleaner house and I'm actually excited to get my floors clean now bc it is so easy. Its quiet enough to where my husband and I can still watch TV and easily talk while I vacuum. It is the best vacuum for the price. And it out performed the Dyson v8 animal. I'm thrilled for Jashen!!! I have arthritis in my hand and I am 6 foot tall and this vacuum is perfect for me. My friend who is 5 foot tall referred me to the jashen bc she loves hers too!!!

Jashen V18 Cordless Vacuum

I purchased the Jashen cordless vacuum and I absolutely love the product! It is great on floors and very easy to use. I love the light on the product, it is very bright and helps in corners that are a little harder to see for clean up. I highly recommend the product for anyone looking for an easy, lightweight, chargeable cordless vacuum. Great on kitchen floor with pet in the household. Thank you.

Autonomia appena sufficente...

Quattro stelle all'autonomia appena sufficiente per un appartamento medio piccolo, trovo anche scomodo non poter utilizzare accensione e spegnimento con una sola mano. Consiglio seconda batteria anche se difficile da reperire, perché una volta scarica serve più di un'ora di ricarica per poterla riutilizzare.

Nathalie Mougamadou
Cet aspirateur est très puissant même s'il n en a pas mal, les brosses sont bien pensées, pour chaque utilisation, canapé, recoins, voiture ... la charge tient plus longtemps si on utilise pas le mode auto mais qu on reste en manuel